About Us - our commitment to the highest standards of customer service with testimonials from just a few of our many satisfied customers
Brand-Leading Quality at Low Prices
Your Ideal Swimming Pool or Hot Tub are Just a Click Away
You can choose from our extensive range of swimming pool and hot tub products. We carefully select world-renowned manufacturers to ensure you receive the highest quality and reliability, all backed by excellent service and comprehensive warranties.
Easy & Secure Online Ordering
Easy Ordering & Expert Support
Finding what you need and placing your order is both simple and completely secure. Our website offers plenty of helpful information to guide you in making the right purchase.
If you're considering purchasing a swimming pool, our friendly and knowledgeable Customer Service Team is here to assist you. You can discuss your project with us—no obligation—by calling 01323 766600 on weekdays from 10am to 4:30pm, all year round.
If you need additional technical advice or have questions about products and parts, feel free to email us anytime using the form below. We always strive to respond as quickly as possible.
For Price on Application (POA) items, please contact our office directly for further details.
A Family Run UK Company Since 1987
About Dolphin Leisure UK
Established in 1987, Dolphin Leisure UK is a trusted, family-run business with a long-standing reputation in the swimming pool industry. Based in Sussex, we’ve been online since the 1990s, gaining extensive experience in the supply and installation of both in-ground and above-ground swimming pools, domestic and commercial Spas, swim spas, swimming pool enclosures, as well as all the essential equipment and accessories to ensure a successful and enjoyable project.
Eco-Friendly, Safe Pool Products for Every Budget
No matter your budget, you can trust that the pool products we offer are eco-friendly whenever possible. For your peace of mind, we carefully select each item in our range, ensuring that while the kids are having fun and making a splash, they're doing so safely.
At Dolphin Leisure (UK) Ltd, we are dedicated to your total satisfaction. With over 38 years of expertise in the swimming pool and hot tub industry, we offer personalized advice on selecting the right pool, hot tub, or equipment for your needs. Whether you’re looking for advice on location or project completion, our extensive knowledge ensures we can guide you every step of the way.
Since our establishment in 1987, Dolphin Leisure has remained a family-run business. Our team members have hands-on experience with both in-ground and above-ground swimming pools, as well as hot tubs and portable spas. We don’t just supply products—we provide real solutions backed by exceptional service. We like to call this the "Dolphin Difference." For our customers, this means successful projects, high-quality products, and valuable customer support.
Over the years, we’ve carefully selected products based on their quality and the manufacturer’s service. If we don’t offer a product, it’s because it hasn’t met our strict standards. We pride ourselves on our integrity and, while we don’t claim to have "the lowest price in the UK," you’ll often find that we do.
In recent years, we've shifted to a fully online operation, focusing on providing the best possible shopping experience through our website. While we no longer operate a showroom, we’ve invested in creating a user-friendly and informative online store, so you can still enjoy the personal touch and expert advice that’s been the cornerstone of our business for over three decades.
I have been using Dolphin Leisure for all my spa requirements for just over a year and despite living in Kent the service has been extraordinarily good. Not only that, but their advise has also been of great use".
"Dolphin's quality service has been outstanding, from initial contact to completion."
"what a pleasure it was to do business with you...gold service...I am over the moon with the pool...so thanks for everything, your time, your help and the end results".
"I would like to say a big thank you to you all for helping me with the construction and I hope that I wasn't too much of a pain with all the calls I made to you. We are very very pleased with the end result and although the weather hasn't been brilliant, the few hot days we have been able to enjoy the pool. It makes all the hard work worthwhile. We seem to be very popular now with many friends and can't think why !"
"I am writing to tell you how very pleased we are with our swimming pool. We are already using it daily. Also to say that the speed, efficiency and workmanship was first class and we know that should there be any problems in the future you will be there to help us. We shall, of course recommend you to anyone who expresses a wish for a swimming pool. Thank you all for making the installation of the pool a very easy and pleasant experience which in this day and age does not happen very often!"
"May i just say how very much impressed we are with the service we have received from yourselves, from the service on the phone to the literature you sent us and your website. We did look at other companies but nobody else came close".
Please find some photos of the 12' pool we purchased from you in June with decking surround and changing hut.
AquaLeader 'Privilege' 12'
Just a quick thank you for all your trouble you went to to help us prove that we had done nothing wrong with regard to planning permission for our pool. We have been cleared of all wrong doing and false accusation.
Many thanks again, wishing you all the best.
Dear Dolphin Leisure
Thank you very much for such an excellent service. I shall recommend Dolphin to all my friends - as a matter of fact I do already but your expediency in replacing my Pool Shark cleaner is worthy of extra praise!
Again - many thanks
Andrea and I would like to once again thank you and the Team at Dolphin Leisure for making it possible to buy the Catalina Classic XL4000CD Spa. You really feel like you are a member of the Dolphin family when buying your Hot Tub from Dolphin Leisure. One thing we really appreciated was how you were able to arrange a special order for a color combination that was no longer offered in Europe. Moreover you kept us constantly updated when the tub a) left the factory in the USA b) arrived in the UK c) was picked up by the shipper. Your shipper used a local company here in the mountains of Switzerland, who actually knew us (they helped us move the tub into place in the back yard) You also answered our questions and advised on the right accessories (the covermate 11 underside, comes to mind) Finally you had the lowest price we found on the internet and we certainly saved £££££'s versus a local supplier.
A note about the Catalina XL4000CD. This Hot Tub has it all and is truly a joy. We use it about 3 - 4 nights per week and find it easy to maintain. It is a great package that includes everything on our list. Lots of jets, nice lighting and the Trevi fountains are great to sit under. It also has a good stereo system. Finally the Ozonator seems to work well and I just quickly clean the filters every two weeks (in addition to adding the normal chemicals). The jets are high quality and the Balboa control unit commissioned on its own and simply started working. The Hot Tub's compact size also allowed us to fit it into a tight space. Overall you can't ask for a better tub at that price.
Thanks and regards from Kublis Switzerland.
First swim in Italy
Hi Tony and Dan,
I would like to thank you both very much for your assistance with this massive swimming pool project, to which without your help it would not have been possible.
As you can see by the pictures, the beginning and the end results are quite impressive. There is a little more landscaping to be completed which will make things even better.
I will be contacting you in the week regarding bilge pump and chemicals.
once again regards and thank you very much, we are very pleased with the end results.
E W Aluminium 'Classic' 33' x 18'
Pool Equipment to France - July 2011
Dan
Just a short e-mail to thank-you for the assistance/advice and prompt service in despatching our order.
The items arrived this pm and we have now asked the pool man to install them.
Many thanks again for the prompt and courteous service from you and your company.
Best Regards
John Ballantyne
We would like to congratulate Dolphin Leisure, otherwise known as Dan and Tony, for the superb swimming pool and enclosure they designed and installed for us.
Everything, The ground works, landscaping, electrics, pool and enclosure were expertly and efficiently dealt with, after sales too are superb, with only a phone call needed to get advice or help required.
We are now enjoying the benefits of all their hard work, and would not hesitate to recommend them to anyone considering having a pool installed.
Very many thanks to you both and all your team.
See the complete installation story - click here
Dear Tony
Further to my telephone conversation with Paula today, please find enclosed the damaged part of the pool liner.
For your information, the position of the puncture was at the very bottom of the wall close to the seam with the bottom/floor section.
Thank you very much for your prompt effort in getting this situation resolved and concern in getting our pool up and running without delay. It is clear that you obviously take customer relations seriously and for that I am particularly pleased. I will have no hesitation in recommending your company to our friends or anyone else for that matter
I look forward to receiving the replacement liner.
yours faithfully
David Sanders, Cobham, Surrey
Hi Tony
Just a quick word of sincere thanks to you for all your help over the last couple of weeks. I came across Dolphin Leisure by accident on the internet and I must say that your customer care was over and above anything I've ever experienced - as a consequence of this I can assure you all my further pool requirements (chemicals etc) will be purchased from you and you alone!
Many thanks again
Rob
Dear Team at Dolphin,
As you can see from the photos – the pool installation is complete. We are really delighted with the pool, and installation was easy, especially after all the advice we received from you before the pool was shipped (to Bordeaux). As a result, we avoided all the pit-falls, except from one, which was down to me for not reading the instructions! But what really was a great help was you being available on the end of the phone – with instant advice and support and encouragement. Would we buy another self-build pool from you? Definitely!!! Great prices and first class customer service - we couldn’t ask for more.
Thanks to all, Hugh & Sue Padden
Dear Tony,
I could not leave it without writing to express my sincere thanks and appreciation for the way I have been treated by you, Paula and Dan regarding my problems with my pool cleaner.
You have all gone to extremes to get me out of the situation I was in and regard your service as second to none in any company I have had dealings with in the past.
You have my admiration and thanks for all you have done. I can recommend your company to anyone and everyone!
Kind regards
P. Gilmore - Dorset
April 2016
Pool supplied by Dolphin Pools including Poolstyle hoover. Notice the clarity of the pool using PoolSan and Zeoclere 30 (supplied by Dolphin Pools ) in filter and great advice from Dan and Dolphin Pools. Oracle pool assembled and decking by Simon Battle. This project believe it or not has been going on for 8 yrs !!! But what a fantastic result .
Mr S Battle
Dear Selina
Thank you very much for agreeing to accept a return of this Doughboy Above ground standard skimmer in exchange for a credit note.
May I just say thank you again for all the help you have given us with getting our old pool revitalized. For the last 20 years we have never had anything other than excellent service and first class products and advice from Dolphin, which I suspect is a rare thing in your business!
Regards
Dr Harry Yoxall
Good Morning Jamie,
Just to let you now we received the pool cover and reel yesterday, Jim is delighted with it.
Thanks very much for all you help it was appreciated.
Kind regards
Deborah
Hi Dan,
Just a line to say thank you for arranging the purchase of the diaphragm. It arrived today from the UK safe and sound. I was very pleased the way you dealt with everything and would like to use you in the future, if and when things improve.
Stay safe!!!
Regards Michael
Hi Dan
Forgot to say to you thank for sorting steps , they are a lot better !!
Would just like to thank you for all your help with setting up the pool and as you can imagine it has been really appreciated this week and looks great .
Many thanks
Andy